Before we talk
These six come up in almost every first meeting. Reading them first saves about half an hour.
What does something like this cost?
The range is wide: brand sites NT$300k–800k, 3D interactive sites NT$800k–2.5M, large platforms from NT$2.5M. Four variables drive the price — number of main models, swappable parts, accessories, and scenes. Page count is not one of them. Same bicycle: colour-only swaps versus swappable wheels, saddle and handlebars are two orders of magnitude apart in work. Full breakdown here: Pricing details
We're not from a technical background. What should we prepare before the meeting?
Three things are enough: the problem you want solved, your budget ceiling, and your target launch date. Bring any 3D files or product photos you already have. You can also come without having it figured out — half of a first meeting is us asking the questions that surface the requirements. Full checklist: How to prepare
We already have a website and product photos. Why add 3D?
The only reason worth the money is cutting the cost of explaining your product, not looking impressive. It fits when the structure is complex enough to need pulling apart, when the option combinations outnumber what you can photograph, when the real unit is too big to move, or when customers can't get to the site. It doesn't fit when one photo already tells the whole story — then you don't need 3D, you need a better photo.
Can you build a demo first so we can get internal buy-in?
Yes. We offer a free POC: we take your 3D files and build a page you can rotate and click in the browser, so you have something real to show internally. The condition is that you already have usable 3D files. If the scope is large or we'd have to model from scratch, we'll assess case by case whether it's chargeable. How to request one: Free POC
Can we maintain it ourselves afterwards, without a long-term retainer?
Yes. We take both project-based and subscription work; the cost structure differs. Project-based means one payment, code handed over, and you own the upkeep. Subscription means a lower monthly fee with us maintaining features and hosting. Before choosing the first, check one thing: does anyone on your team actually work in Three.js?
How do you handle security and personal data?
We're certified to ISO 27001:2022 for information security management, and our development process, access controls and data retention periods all follow it. Where data lives, who can reach it, and how incidents get reported are documented here: Security and privacy
Once the project is running
Questions that only come up after signing. The terms here are the same ones in the contract.
What 3D files do we need to provide, and in what format?
GLB or glTF is ideal. We also accept FBX, OBJ and STEP, but they add a conversion and cleanup pass. What actually affects the schedule isn't the format — it's whether the hierarchy is clean, the naming follows a rule, and the units are right. Item-by-item checklist: Preparing 3D files
What if we don't have any 3D files?
We can build them. The bands are NT$30k–80k per main model, NT$5,000–15,000 per accessory, and NT$20k–60k per scene. Physical scanning is quoted separately based on size, how reflective the material is, and the accuracy you need. This is the line item clients most often underestimate — budget for it up front and you're less likely to stall mid-project.
Can it be embedded in our existing site? We're on Shopify / Wix / Framer
Yes, in one of three ways. One: we deliver a React component and you embed it in your current site. Two: we deliver a static component and you wire up the data. Three: we rebuild the whole site. The third costs the most but gives the most control over quality; the first launches fastest. Which one you pick moves the quote directly, so we'll ask in the first meeting.
Will it run on phones? Won't it be slow?
Our performance targets are 45+ FPS on desktop and 30+ FPS on mobile (iPhone 12 and newer). We get there with Draco geometry compression, KTX2/Basis texture compression, LOD tiers, and baked lighting. To be straight with you: the more complex the model, the more it costs in resources — which is why we test on real devices during the POC or design phase, rather than discovering the problem days before launch.
How many colours and accessories count as one set? What happens if we go over?
We don't count in "sets" — we count four variables: main models, swappable parts, total accessories, and scenes. Three colours are just three materials on the same part, which costs far less than adding another swappable part. Anything beyond scope is priced from the same table: Pricing details
How is multilingual support priced?
Three modes, cheapest first: you supply the translations, we review your translations, or the system translates. Multilingual SEO — separate URLs per language, hreflang, and per-language titles and descriptions — is quoted separately. After launch, each additional language costs NT$3,000 per month to maintain.
Contract, cost and delivery
Revisions, payment, maintenance, source code — these answers are the contract terms.
How are revisions counted? What's a bug versus a new requirement?
During QC, any in-scope feature that doesn't work correctly is a bug, and we fix it free. Three things are not bugs: additions or changes beyond the spec, failures in third-party services or data you supplied, and environments outside the support range both sides agreed on. For new requirements we return a quote within 10 business days and start only after you approve it. Once the acceptance window closes, any change — bugs included — is quoted separately. If we hear nothing within 10 calendar days of delivery, the work is considered accepted.
How are payments split?
Most projects are 50% up front and 50% on completion, payable within 14 days of invoice. Large projects move to milestone payments, usually three or four, tied to verifiable deliverables rather than dates on a calendar.
What are the annual costs after launch, and who pays for hosting?
Two separate lines. Hosting and domains run NT$15,000–120,000 a year depending on scale. Maintenance service is 15–20% of the total project value, billed annually. Hosting can sit under your own account with us only operating it — that way nothing blocks you if you ever hand the work to someone else.
Do we get the source code?
By default we deliver compiled source, which is enough for you to move servers on your own. Uncompiled, editable full source adds 20% to the project quote. For large projects, a full buyout is negotiable.
Will you use the work in your portfolio?
Yes, but it's negotiable. Credited or anonymous, how much we show, and for how long can all be agreed and written into the contract. Portfolio rights are what we get in exchange for a free POC — we say that up front rather than leaving it vague.
Can you sign an NDA?
Yes. We have a standard version that can be attached to the quote, and the confidentiality period is negotiable. If your company has its own version, send it over and we'll review and respond.
How long until launch?
Brand sites take 8–20 weeks, 3D interactive sites 12–22 weeks, and large platforms 12–30 weeks. The biggest variable isn't our development speed — it's how fast assets arrive. Every week the 3D files, product data or copy are held up is a week added to launch.
Still have a question
If it isn't here, just ask. The first meeting is free, and you don't need slides ready.